Delivery & Postage
Last updated: June 2026
All orders are dispatched from our warehouse in Lancashire, United Kingdom.
1. Delivery Areas
As well as delivering to UK addresses.
We also ship to:
- Republic of Ireland
- France
- Belgium
- Germany
- Channel Islands
- Isle of Man
If you are in Europe and your country is not listed here please get in touch via our contact form (here) and we will look into offering your country as a destination.
2. Delivery Options
| Service | Estimated Time | Notes |
|---|---|---|
| Standard Delivery | 2–5 working days | Cost calculated at checkout |
| Free Delivery | 2–5 working days | On qualifying orders |
Delivery costs are shown at checkout based on your order weight and size.
3. Order Processing
- Orders placed before 2:00pm weekdays are typically dispatched same day
- Orders after 2pm, on weekends, or bank holidays are dispatched next working day
- You'll receive a dispatch confirmation email when your order ships
4. Tracking
Where available, your dispatch email will include a tracking number you can use on the Royal Mail website or courier tracking page.
5. Damaged or Missing Orders
If your parcel doesn't arrive within 10 working days of your dispatch email, or arrives damaged:
- Check your tracking information
- Contact your local Royal Mail depot
- Get in touch with us using our contact form (here)
We'll resolve any issues as quickly as possible.
6. Contact
Get in touch using our contact form (here) | We aim to respond within 2 Hours.
Last updated: June 2026
